Privacy Policy

Solum ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or engage our services.

1. Information We Collect

We may collect the following types of information:

  • Contact information you provide via our contact forms or consultation requests (name, email address, phone number, project details)

  • Newsletter signup information (email address)

  • Usage data collected automatically through cookies and analytics tools (IP address, browser type, pages visited, time spent on site)

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and consultation requests

  • Provide project proposals and communicate about ongoing work

  • Send newsletter updates, if you've opted in

  • Improve our website and understand how visitors use it

  • Comply with legal obligations

3. Legal Basis for Processing (UK/EU Visitors)

Where applicable under UK GDPR, we process your data based on:

  • Your consent (e.g., newsletter signups)

  • Our legitimate interest in responding to inquiries and improving our services

  • Contractual necessity, where you've engaged us for a project

4. Sharing Your Information

We do not sell your personal information. We may share data with:

  • Third-party service providers who help us operate our website (e.g., hosting, email, analytics)

  • Contractors or partners directly involved in a project you've engaged us for

  • Authorities, if required by law

5. Cookies

Our website may use cookies to improve functionality and analyze site traffic. You can control cookie preferences through your browser settings. [Add a cookie banner/consent tool if targeting UK/EU visitors — required under UK PECR/GDPR.]

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

7. Your Rights

If you are located in the UK/EU, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise these rights, contact us at [email address].

8. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.